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Service 02 of 20

Smart Email Assistant

Automated email management by Artificial Intelligence

Analyzes, classifies and automatically responds to your incoming emails so you can focus on what matters.

Ideal for: SMEs, NGOs, consulting firms, professionals

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Smart Email Assistant

AI-powered • Available in Kinshasa

The Problem

  • Cluttered inbox: hundreds of emails per day, impossible to manage manually.
  • Slow responses: your clients and partners sometimes wait for days.
  • Urgent emails drowned: important messages get lost in spam and newsletters.
  • Time wasted sorting: hours each week sorting non-priority emails.
  • Lack of follow-up: requests go unanswered, opportunities are lost.

The Solution

  • Real-time automatic classification — support, invoice, prospecting, internal.
  • Personalized automatic responses with professional signature.
  • Instant alerts for urgent or sensitive emails.
  • Weekly statistics on volume and email categories.
  • Smart archiving with one-click contextual search.

Features

Automatic classification

Your emails are automatically sorted by category: support, billing, prospecting, internal.

Smart auto-replies

The agent generates relevant responses based on your history and templates.

Priority alerts

Receive instant notification (WhatsApp, SMS) for urgent emails.

Statistics dashboard

View email volume by category, average response time.

Professional signature

Automatic email signature with logo, contact details and social media links.

Smart archiving

All your emails are classified and archived with contextual indexing.

Setup process

1

Audit of your current email inbox and needs.

2

Configuration of categories and response templates.

3

Connection to your email service (Gmail, Outlook, etc.).

4

Testing and validation of automatic classifications.

5

Training of your team on usage.

6

Weekly monitoring and continuous adjustments.

Benefits

Save hours each week on email management
No more ignored customer requests
Response in minutes instead of days
Peace of mind: your inbox is always under control

Ready to boost your business with this solution?

Contact us for a free demo or a custom quote.

📞 +243 813 991 342  |  📧 contact@itvities.com

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